Health Solutions Manager (m/f/d)

Vodafone • Dresden

Dresden

from today

Job profile

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are passionate about pushing boundaries and discovering innovative ways to connect our customers with their digital societies. We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together. Join our journey as we connect for a better future.

 

Role title: Health Solutions Manager - (m/f/d)
Location: Dresden
Job-ID: 204707

The Vodafone Tech Innovation Center Dresden is Vodafone’s new global center for innovation and co-creation with other top tech world-wide companies, universities, and research institutes. The scope of this new hub is to improve peoples' lives by innovating communications and empower businesses for a digital and sustainable future. We use newest technologies such as 5G, 6G, Augmented Reality, Artificial Intelligence, Data Analytics and Security by Design in order to build new products and propositions for health, industry, transport, automotive, agriculture and many more. Dresden is a dynamically growing high-tech region in the heart of Europe with a strong industrial focus, excellent research landscape. At the same time Dresden is a great place to live with manifold culture, unspoiled nature and an international and family friendly environment. The ideal spot for creativity and innovation.

 

By connecting people, places and things, Vodafone Business helps organisations succeed in a digital world. With our expertise in connectivity, our leading IoT platform and our global scale, we can deliver the results organisations need to progress and thrive.  

European healthcare systems are under pressure from ageing populations and scarce resources, and digitalisation presents an opportunity for structural change. Accelerated by the COVID pandemic, national governments and the EU are planning to invest tens of billions of euros in digital health initiatives in the next five years. This presents Vodafone Business with the opportunity to generate substantial incremental revenue growth and contribute to Vodafone’s Digital Society ambitions by improving citizens’ access to, and outcomes from, healthcare.  The Vodafone Centre for Health with Deloitte will combine Vodafone’s leading portfolio of connectivity services with Deloitte’s global healthcare consulting and delivery expertise to deliver solutions that help the healthcare sector to become more efficient, improve clinicians’ experiences and save lives. 

Role purpose: 

The role of the Health Solutions Manager is to deliver E2E global solution lifecycle management for Connected Health Solutions.  By combining B&C products across the Vodafone Business portfolio with specialist digital health partner capabilities, you will ensure that these solutions meet the needs of health customers and are fully relevant and integrated into local markets product roadmaps.  Working with Product Owners, Partners, Customer Experience, Service and Technology teams, you will have responsibility for the creation, build and optimisation of Connected Health Solutions that deliver growth revenue for Vodafone Business.  You will also be responsible for CAPEX and OPEX investment to ensure that products meet the required medical device compliance standards.

You will be experienced in all Vodafone Business portfolio areas and able to design connected health solutions by combining Vodafone, Deloitte and Partner products and services.  You will champion the healthcare customer experience in all aspects of the solution, ensuring the Product and Technology teams deliver integrated solutions that healthcare customers love.

 

What will you be doing?
 

The key responsibilities will include:

  • Leading the design of connected health solutions that deliver the needs of public and private health organisations by combining multiple Vodafone, Deloitte and Partner products and services or identifying new-build requirements
  • Capturing and translating global health customer needs into clear health solution design briefs that enable Product Managers to build new products or optimise and combine existing products.
  • Focus on ‘integrated solution design’ to ensure all E2E requirements are met including quality, safety, regulatory, sustainability and medical compliance across multiple portfolios and partners.
  • Create and maintain global solution roadmap, securing buy-in from Local Product Managers, ensuring OpCo requirements are captured.  Planning and securing budgets for integration, launch and go-to-market resources. 
  • Ensures alignment with SAFe framework and methodology for all steps of the PLCM process.

 

Core competencies, knowledge and experience:

  • Leading the design of connected health solutions that deliver the needs of public and private health organisations by combining multiple Vodafone, Deloitte and Partner products and services or identifying new-build requirements
  • Capturing and translating global health customer needs into clear health solution design briefs that enable Product Managers to build new products or optimise and combine existing products.
  • Focus on ‘integrated solution design’ to ensure all E2E requirements are met including quality, safety, regulatory, sustainability and medical compliance across multiple portfolios and partners.
  • Create and maintain global solution roadmap, securing buy-in from Local Product Managers, ensuring OpCo requirements are captured.  Planning and securing budgets for integration, launch and go-to-market resources. 
  • Ensures alignment with SAFe framework and methodology for all steps of the PLCM process.

 

Must have technical / professional qualifications:

  • Bachelor’s Degree in health-related subjects, business administration, or related technology engineering field 
  • Fluency in English required, other languages a plus (DE, ES, IT)
  • Project management e.g. Prince2 or Agile certified

 

Key performance indicators:

  • Global solution revenues and key product commercials e.g Revenues, P&L etc
  • Number of active customers / Churn rate
  • Customer satisfaction and NPS
  • Recognition from identified technology analysts e.g. Gartner

 

This position may be full-time or part-time (minimum 30 hours).

Severely disabled applicants will be given special consideration if they are equally qualified.

We are filling this position for Vodafone Group Services GmbH.

What's in it for you?

 

  • Full Flex Office - opportunity to carry out your work, in agreement with your line manager, up to 75% at a suitable location of preference in Germany, and up to 20 working days per year from other EU countries
  • Additional benefits of Full Flex Office: Refund of major part of the costs for your Vodafone fixed network and internet connection and provision of equipment, e.g., a monitor for your home office
  • Monthly discount on Vodafone mobile phone contracts
  • Vodafone family and friends discount
  • Access to our internal learning platform and LinkedIn Learning
  • 30 days holiday and holiday plus - option to buy additional 10 days
  • Generous global parental leave policy 
  • Access to online sport courses
  • Car and bike leasing options
  • Attractive salary and a modern company pension, financed by Vodafone


Together we can

Ready to join us?

Apply now!