National Fixed Account Manager

Vodafone • Düsseldorf


from today

Job profile

Long Description



Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do. We are passionate about pushing boundaries and discovering innovative ways to connect our customers with their digital societies. We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together. Join our journey as we connect for a better future.



Role title: National Fixed Business Account Manager    
Location: Germany (Düsseldorf or München)



Role purpose: 


The National Fixed Business Account Manager (NFBAM) will manage the local customer relationship of about 30- 40 Vodafone Global Enterprise accounts across Vodafone operating companies, affiliates and partners and drive profitable revenue contribution and increased market share from integrated product, service and mobile solution offerings as well as projects to emphasis the vertical approach and support discussions around digitalization.

Long Description


What will you be doing?



Ensures delivery of all financial sales targets including revenue, connections for voice and data,  market share and net margin contribution by identifying potential markets for new and existing products and services 

Responsibility for strategy development and account planning for dedicated accounts on a national basis in alignment with the global account plans, applying the vast product portfolio of Vodafone Global Enterprise. 

Identification and nurturing of sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others.

Establishes appropriate relationships with Vodafone customers and leverages those relationships to win new business. Main Introduction of innovations and concepts to key decision makers within the customer through relationship and stakeholder management at all hierarchy levels.

Utilisation of internal network to get results for customers and to ensure effective problem resolution and process alignment

Acts as Voice of the Customer within VGE to ensure that customers views and needs influence our marketing mix including product / proposition



It would be nice if you have: 




  • Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers 
  • Demonstrated success in networking at all levels of buying centres amongst industry leaders with strong relationship management skills 
  • Ability to translate customer’s objectives and strategy into relevant VGE propositions  


  • Knowhow of Telecommunications / IT Industry
  • Good know-how of selling Global IP-VPN, Cloud & Hosting Services, IOT & additional Services – building up vertical value propositions for  responsible customers
  • Knowhow of

People management skills / "soft skills":

  • Ability to think strategically and address global VGE footprint                                 
  • Knowhow of Telecommunications / IT Industry                                                        
  • Teamplayer                                                                                                                                
  • Work analytically                                                                                                                         
  • Willingness to move things in the right direction (Hands on)    

Univeristy Degree: 

  • University degree, preferably a Master or equivalent in Business Administration or other relevant areas



Severely disabled applicants will be given special consideration if they are equally qualified.

Short Description



We are filling this position for Vodafone Group Services GmbH.



What’s in it for you?
30 days holiday
holiday plus (option to buy additional 10 days)
flexible working
company pension (financed by Vodafone)
access to our internal learning platform and LinkedIn Learning
Vodafone family and friends discount
generous global parental leave policy  
gym access and/or access to online sport courses
car and bike leasing options



Together we can



Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Please contact for any application-related enquiries.


Ready to join us?

Apply now!